| Enter your User ID. Your User ID is your nine digit ACAD Student ID or Employee Number and must include the preceding zeros, e.g. 000098765.
Enter your 6 digit PIN. Students
- If you have never logged into AUArts webService before, your initial PIN is your birthday in the format DDMMYY (e.g. 010282 for February 1, 1982).
- You will be required to change your PIN after your first login.
- If you do not know your User ID (Student ID), please email the Registrar’s Office at webservice@auarts.ca or contact the Registrar’s Office at 403-284-7634.
Faculty
- If you do not know your User ID (Employee Number), please contact HR or your hiring manager.
- If you have never logged into AUArts webService before, please email the Help Desk at helpdesk@auarts.ca or call 403-338-5555 for your initial PIN.
- You will be required to change your PIN after your first login.
All Users
- If you have forgotten your PIN or if your PIN has been disabled, please email the Help Desk at helpdesk@auarts.ca or call 403-338-5555 during office hours.
- Emails sent after office hours will be answered the next business day.
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